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AI Chatbot Development

Conversations that
close while you sleep.

GenieBox builds intelligent chatbots trained on your business that qualify leads, resolve support queries and guide customers without a human on standby at 2am.

AI Chatbot Services

Every chatbot use case, purpose-built

From lead capture to post-sale support we build bots that understand context and take action.

Lead Qualification Bots

Ask the right questions, score intent and route hot leads straight to your sales team.

Support Chatbots

Resolve FAQs, handle returns, check order status and escalate complex issues to agents.

Knowledge Base Bots

Answer product, policy and how-to questions trained directly on your documents.

E-commerce Assistants

Recommend products, surface promotions and recover abandoned carts in real time.

Booking & Scheduling

Let customers book appointments, demos or slots through a conversational interface.

Multilingual Bots

Serve customers in their language - Tamil, Hindi, Arabic, French and more.

BotHi! How can I help you today?
IntentLead qualified → CRM updated
HandoffAgent alerted, context passed
Chatbot Engineering

Not just a script a bot that actually thinks

We build AI chatbots on large language models fine-tuned with your content, connected to your CRM and configured to hand off gracefully when a human is needed.

  • Trained on your FAQs, product docs and policies
  • Integrated with CRM, helpdesk and messaging channels
  • Analytics dashboard to track deflection and conversion
Build my chatbot
24/7
always answering
Chatbot Capabilities

Everything a customer-facing bot needs to perform

  • Natural language understanding with contextual memory
  • Live integrations with your CRM, booking and inventory systems
  • Smooth handoff to human agents with full chat history
  • Conversation analytics and intent tracking reports
Request a proposal
How it works

From brief to live bot in weeks

01

Define

We identify use cases, conversation flows, escalation rules and success metrics.

02

Train

The bot is trained on your content, products, policies and brand voice.

03

Integrate

We connect the bot to your website, app, CRM and messaging platforms.

04

Optimise

We monitor conversations, retrain on edge cases and improve deflection rates.

Engagement Models

Chatbot builds for every business size

Start with a focused bot, then expand to a full conversational AI suite.

Starter Bot

Custom
  • Single use case
  • FAQ & flow training
  • Website embed
  • Basic analytics
Scope bot
Most popular

Business Bot

Custom
  • Multi-flow conversations
  • CRM & helpdesk integration
  • Lead qualification & routing
  • Human handoff module
  • Analytics & optimisation
Request proposal

AI Suite

Custom
  • Multi-channel deployment
  • Multilingual support
  • Continuous retraining
  • SLA & dedicated support
Talk to sales
0Queries deflected by bots
0Businesses served
0Faster lead response
0Client retention
Build your AI chatbot
FAQ

AI chatbot questions, answered

Where can the chatbot be deployed?
We deploy bots on your website, web applications, mobile apps, WhatsApp and Facebook Messenger wherever your customers already are.
How is the bot trained on our business?
We ingest your product catalogue, FAQs, policy documents, support tickets and brand guidelines. The bot learns from real examples and is tested against your actual customer queries before launch.
What happens when the bot can't answer?
The bot escalates gracefully to a live agent with the full conversation history, so the customer never has to repeat themselves and the agent is immediately in context.
Can the bot speak in Tamil or other regional languages?
Yes. We build multilingual bots that detect the customer's language and respond accordingly supporting Tamil, Hindi, Kannada, Arabic, French and other languages based on your market.
How do you measure chatbot performance?
We track deflection rate, resolution rate, lead conversion, average handling time and CSAT scores through a live analytics dashboard you can access at any time.