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Appointment Management System

Every booking confirmed.
Every slot filled on time.

GenieBox AMS helps service businesses, clinics and growing teams manage online bookings, automate reminders, sync staff calendars and reduce no-shows from one clear platform.

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AMS Solutions

A booking platform for scheduling, reminders and client management

Handle client appointments, staff availability and follow-ups without juggling phone calls, spreadsheets and missed messages.

Online Booking Portal

Let clients self-schedule appointments 24/7 through a branded portal with real-time slot availability.

Calendar Sync

Sync staff and resource calendars automatically across Google, Outlook and the GenieBox dashboard.

Automated Reminders

Send booking confirmations, pre-appointment reminders and follow-up messages via WhatsApp, SMS or email.

Staff Scheduling

Manage individual availability, shift patterns, leave and service assignments for every team member.

Recurring Appointments

Set up repeating bookings, subscription-based slots and series appointments with a single configuration.

Booking Analytics

Track occupancy rates, no-show trends, peak booking times and revenue per slot across your business.

WhatsAppAppointment reminder sent
FlowBook - confirm - remind
NudgeReschedule request received
WhatsApp + Booking Automation

Reduce no-shows and keep your calendar full automatically

Send booking confirmations, appointment reminders, rescheduling links and follow-up messages through WhatsApp while every interaction stays captured in the AMS.

  • Automated booking confirmations and 24-hour reminders
  • Staff alerts when new appointments are booked or cancelled
  • No-show rates and slot utilisation tracked in one dashboard
See it live
-40%
reduction in appointment no-shows
Appointment Features

A complete command center for bookings and client scheduling

  • Instant slot availability across staff, rooms and resources
  • Configurable booking windows, lead times and cancellation policies
  • Client history, notes and preferences stored per appointment record
  • Business, staff and service-level booking performance dashboards
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How it works

Go live with your booking system without the heavy lift

01

Discover

We map your services, staff availability, booking rules and client communication preferences.

02

Configure

Booking portal, staff calendars, reminder templates, cancellation workflows and dashboards are set up.

03

Onboard

We import your client data and train admins, front-desk staff and service teams on the platform.

04

Optimise

Add new services, locations, payment integrations and analytics as your business grows.

Pricing

Appointment Management One-Time Payment, Own It Forever

No monthly subscription. No AMC. No user limits, priced to your requirement, deployed to your own server.

Starter Build

  • Up to 3 staff members
  • Online booking portal
  • Email & SMS confirmations
  • Email support
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Most popular

Growth Build

  • Up to 20 staff members
  • WhatsApp reminders & nudges
  • Calendar sync & recurring slots
  • Admin and staff roles
  • Priority support
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Enterprise Build

  • Unlimited staff & locations
  • Custom booking flows & branding
  • Dedicated success manager
  • SLAs & CRM integrations
Talk to sales
0Appointments managed
0Fewer no-shows
0Faster booking flow
0Client retention
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FAQ

Appointment management questions, answered

Can clients book appointments without calling us?
Yes. GenieBox AMS provides a branded self-booking portal where clients can view real-time availability and confirm appointments 24/7 without any manual intervention from your team.
Can we manage multiple staff and service types?
Yes. Each staff member has their own availability profile and service assignments. Clients can book a specific person or the next available staff for a chosen service.
Does it handle cancellations and rescheduling automatically?
Yes. Clients can cancel or reschedule within your configured policy window. The freed slot is instantly returned to availability and the assigned staff member is notified automatically.
Can clients receive WhatsApp reminders before their appointment?
Yes. We automate booking confirmations, 24-hour reminders, day-of notifications and post-appointment follow-ups through WhatsApp so your team never has to chase clients manually.
Can GenieBox AMS integrate with our existing CRM or billing system?
Yes. We support integrations with common CRM and billing platforms for client data sync, invoicing and reporting. Custom integrations are available on Enterprise plans.