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The WhatsApp automation session helped us redesign our entire enquiry flow. We had a clear CRM roadmap by the end of the workshop.
MR
Meera R.Operations Head
CRM Clinic
Join hands-on events for business teams, founders, students and professionals who want to learn CRM, WhatsApp automation, AI chatbots, customer engagement and modern digital workflows.
Pick a focused session and leave with a clearer roadmap, working examples and next steps for your business or career.
Learn how to capture leads, send auto-replies, route conversations and report campaign outcomes inside a CRM.
A practical workshop on support bots, escalation rules, knowledge-base training and live agent handoff.
Map your sales process, define pipeline stages, identify automations and build a clean CRM rollout plan.
Plan WhatsApp broadcasts, lead magnets, nurture sequences and reporting dashboards for growth teams.
For learners who want to understand how real software teams plan, build, test and demo client work.
Build a reporting framework for leads, response time, conversion, customer support and campaign ROI.
For founders and operations teams planning CRM, support, WhatsApp and workflow automation.
For service teams that need ticketing, AI deflection, SLA tracking and customer communication workflows.
For sales managers who want cleaner pipelines, better follow-ups and WhatsApp-connected lead handling.
Design a focused assistant for FAQs, internal operations, customer onboarding or lead qualification.
Live project readiness, portfolio reviews, interview prep and roadmap sessions from GenieBox Academy.
Custom workshops for engineering, marketing, support, operations and leadership teams.
Every GenieBox workshop is built around applied learning. Participants work through real scenarios, practical templates and automation examples that connect to business outcomes.
The WhatsApp automation session helped us redesign our entire enquiry flow. We had a clear CRM roadmap by the end of the workshop.
The AI support bot demo was practical, not theory-heavy. We finally understood what to automate first and where humans should stay involved.
Tell us what you want to learn. We will share the next relevant GenieBox event, workshop or corporate training schedule.
We will route you to the right session.